Return & Exchange Policy

HomeReturn & Exchange Policy

At TUniformity, we strive to deliver high-quality uniforms tailored to your needs. Please review our return and exchange policy carefully before placing an order.

1. Return Policy
  • Customized uniforms are strictly non-returnable and non-refundable, as they are made to order based on your specific requirements.
  • If there is an error on our part (such as incorrect customization, wrong product, or defective item), we will review the issue and take appropriate corrective action, which may include a replacement or rework.
2. Exchange Policy
  • Exchanges are only applicable for ready stock items, subject to availability.
  • Exchange requests must be made within 7 days of delivery and the product must be unused, unwashed, and in its original condition with all tags and packaging intact.
  • Customers are responsible for the return shipping costs unless the exchange is due to a mistake from our end.
3. How to Request a Return or Exchange
  1. Contact Us: Email us with your order details
  2. Review & Approval: Our team will assess the request and confirm eligibility.
  3. Return Shipping (If Applicable): If approved, you will be guided on how to return the product.
  4. Replacement/Exchange Processing: Upon receiving the returned item, we will process the exchange within 7 business days.
4. Important Notes
  • We do not accept returns or exchanges for size issues in customized orders, so please ensure accurate measurements before placing an order.
  • Any product damaged due to misuse, improper washing, or wear & tear will not be eligible for return or exchange.
  • TUniformity reserves the right to reject any return/exchange request that does not meet the above criteria.

For further assistance, please contact our support team.

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